Stay in the Loop!
The Finch Brands blog and ‘Champions of Purposeful Change’ podcast contain our latest perspectives on the worlds of branding and business-building. Across platforms, stay in touch with us here.
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August 4, 2021
|John Ferreira
Four Projective Techniques to Gain Deeper Insights Through Communities
Insight communities can be used for more than agile, functional research! In this case, Hain Celestial and Finch Brands will teach you how to use practical projective research techniques to…
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April 6, 2020
|Bill Gullan
Can’t Hear Your Customers? You Probably Need to be More Customer-Centric
Are you really listening to your customers? Or are you just tracking the easy stuff like NPS and going on with business as usual?…
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August 23, 2019
|Bill Gullan
How Company Purpose Drives Performance
How Company Purpose Drives Performance – Unleashing the Voice of the Company® Through Purpose, Mission and Values…
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May 15, 2019
|John Ferreira
Insight Community Provider Checklist – Find the Top Online Community Providers for Your Needs
Online community technology is advancing fast and many full-service provider teams are lagging in their ability to fully maximize the power of these tools.
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May 8, 2019
|John Ferreira
4 Ways to Protect your Online Insight Community When Budgets get Cut
Insights and market research budgets often get cut – even in good years. Despite living in the apparent age of “Customer Obsession,” the funding it takes to truly be “customer…
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April 9, 2019
|John Ferreira
3 Trends Increasing the Impact of Online Insights Communities
The online customer insights community landscape has radically changed. In recent years there have been several major shifts involving what communities are used for and why they’re so important. Each…
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December 14, 2018
|John Ferreira
5 Things To Know Before Investing In An Online Customer Insights Community
Insights communities are a critical resource for the majority of the world’s leading brands and businesses. Learn more about online insights communities here.
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July 13, 2018
|John Ferreira
How Customer-Obsessed Organizations Implement Insights Communities
Insights communities can be an invaluable tool for any organization that aspires to climb the ladder of consumer-centricity and become truly customer-obsessed. In this blog, we reveal how the Fortune…
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April 19, 2018
|John Ferreira
5 Surprisingly Effective Ways to Gather Insights from Online Communities
With insights communities, you can play, take risks, pivot, experiment, and evolve to include the customer’s voice into any challenge you're facing.
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September 22, 2017
|John Ferreira
How to Use an Online Insights Community to Power Insights Across Your Brand Portfolio
One key benefit of insights communities is that they enable marketing research to become an integrated ongoing program rather than a string of ad hoc projects…
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September 12, 2017
|John Ferreira
The Power of Online Insight Communities – Enabling Innovation
As our clients seek to build strong innovation programs, Finch Brands is often called upon to capture, manage, and filter the voice of the marketplace.
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February 21, 2017
|Bill Gullan
Key Ingredients to Making M&A Brand Decisions
When choosing a brand architecture strategy following M&A one must consider the category, history, brand equities, and the deal thesis and objective.
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