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Healthcare Insights Manager

If you share a relentless passion for results, we want to hear from you.

Interested candidates should submit their resume and cover letter with the subject line “Application: Healthcare Insights Manager”.

Apply Now

The Healthcare Insights Manager position is responsible for supporting Finch Brands’ market research across the portfolio, including online insights community clients. They are the team’s “go to” resource for executing quantitative and qualitative research projects – designing the research instruments, conducting analysis, and creating deliverables that tell a persuasive story.

While healthcare and pharma will be the primary focus, candidates must also be adaptable and skilled at addressing research challenges in B2B, consumer, or other industries as needed.

Experience owning research projects and client relationships specifically in Healthcare/Pharma is a must for this role, given the importance of this expertise in our work.

This is a critical position on the team and is ideal for someone with 3 to 5 years of hands-on experience in consumer or customer research across both quantitative and qualitative techniques. The role is client facing and serves multiple clients at a time who conduct market research with Finch Brands throughout the year. Research will cover a range of quantitative and qualitative topics and methodologies, and this role must be able to design and analyze research that advances the strategies of Fortune 500 and start-up clients alike across a variety of industries. The right candidate will be a self-starter with a high degree of comfort working with large volumes of data, and either know or be able to master how to conduct advanced statistical analysis using software such as SPSS and MarketSight.

The ideal candidate will have a proven track record of success being “in the trenches” with research and be able to design and analyze research in a fast-paced environment while being flexible and managing multiple priorities. We’re looking for someone with a high motor and a high ceiling who can grow into increasing levels of responsibility over time through outstanding performance. Additionally, they must possess a deep understanding of the unique complexities and regulatory considerations of healthcare market research, including navigating compliance standards, addressing patient and HCP sensitivities, and ensuring ethical, actionable insights for healthcare clients.

  • Research design, analysis, and deliverable creation. This includes but is not limited to questionnaire drafting, survey programming, data analysis including cross-tabulations and coding, and storytelling in PowerPoint.
  • Supports account team leadership with high quality deliverables, analysis, and precise attention to detail.
  • Manages research project execution from end-to-end, ensuring deadlines are met on tight timelines.
  • Ethical and Regulatory compliance – ensure activities are conducted in strict adherence to applicable privacy laws, ethical standards, and industry regulations (e.g., HIPAA, GDPR).
  • Candidates will have a bachelor’s or master’s degree in fields spanning business, marketing, psychology, sociology, or statistics.
  • 3-5 years’ experience working in market research either on client or supplier side. including 2+ years of experience managing healthcare-specific projects with patients or HCPs.
  • Ability to perform at a high level and multi-task in a very fast-paced environment.
  • Proven experience and a natural ability to “connect the dots” and drive toward big picture insights.
  • Applicable knowledge of the ethics and regulatory standards of handling sensitive health data (including reporting Adverse Events, HIPAA compliance, maintaining integrity of double-blinded studies, etc.)
  • Knowledge of how to use statistical analysis programs (excel, SPSS, MarketSight, R, Q, etc.).
  • Ability to design, draft, and program questionnaires, mod guides, and other research activities – both qual and quant.
  • Knowledge of quantitative analysis (significance testing, crosstabulations/banners/nets, weighting, Cluster analysis, TURF, MaxDiff, etc.).
  • Knowledge of qualitative analysis (coding).
  • Strong reporting/storytelling capabilities- PPT expertise a must.
  • Ability to represent data and conceptual insights visually (charting, diagrams, conceptual graphics).
  • Ability to self-manage and prioritize shifting needs.
  • Strong focus on matching data inputs/outputs to client’s business needs and objectives.
  • Interest in pursuing new and novel research methods.
  • Curious about consumer insights, how insights map business objectives, and drive actionable results.
  • Project management – ability to handle multiple research projects at once.
  • Strong focus on QA and superb attention to detail.
  • Self-starter mentality (Be a driver, not a passenger) with a strong bias for action
  • A growth-oriented mindset and willingness to move beyond their current comfort zone to develop new skills
  • A remarkable work ethic and superior attention to detail
  • An ability to learn new things quickly
  • Collaborates effectively and has coworkers’ backs
  • A natural curiosity regarding brands and business with a focus on delivering results

If you share a relentless passion for results, we want to hear from you.

Interested candidates should submit their resume and cover letter with the subject line “Application: Healthcare Insights Manager”.

Apply Now

Company Description

Finch Brands is a real-world brand consultancy. We exist to help brands win when it matters most. We do this by blending insight, intuition, and creativity to shape brand strategy and drive people to action. Finch Brands was founded in 1998 by executives instrumental in the ascent of IKEA and David’s Bridal. Their original vision was to create the firm they never could find when they were in our clients’ shoes – an end-to-end brand development and management powerhouse that seamlessly delivers breakthrough brand strategy and irrepressibly creative design.

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