Calling all change champions, inspired doers, and real-world brand builders.

Position Overview

The Consumer Research Operations Intern position is responsible for supporting the team members within Finch Brands’ Insights Community function. This team supports brand consulting projects with excellent primary research and analysis, while also delivering fantastic insights and client experience for FinchSight community research clients. 

The Consumer Research Intern plays a key role in this team by conducting data analysis, QAing research approaches and deliverables, and managing the member experience for FinchSight community members. 

This role can be client-facing at times and will give interns exposure to a variety of market research projects and approaches, including qualitative and quantitative research techniques, as well as insights community-based research. 

This role must be able to come in (virtually) 5 days per week. This is a paid internship. Training will be provided for analysis and surveying tools. 

Main duties: 

• Responding to and troubleshooting with members of FinchSight research communities 
• Managing the distribution of rewards/incentives to FinchSight community members 
• Tracking and projecting member engagement and reward/incentive costs 
• Tracking community composition and managing community member refresh recruits 

• Maintaining a vibrant and inclusive community 
• Fielding and tracking research studies 
• QAing research instruments and deliverables 
• Aiding with data analysis, data manipulation, response coding, charting 

Company Description

Finch Brands is a real-world brand consultancy. We exist to help brands win when it matters most. We do this by blending insight, intuition, and creativity to shape brand strategy and drive people to action. Finch Brands was founded in 1998 by executives instrumental in the ascent of IKEA and David’s Bridal. Their original vision was to create the firm they never could find when they were in our clients’ shoes – an end-to-end brand development and management powerhouse that seamlessly delivers breakthrough brand strategy and irrepressibly creative design.

To accomplish this, we've brought together leaders from brand-first organizations like Campbell Soup Company, Kimberly-Clark, M&M Mars, Target, Unilever, and Urban Outfitters. These experiences make us a better, more instinctive partner–and we put this hard-earned experience to work for clients across categories and all along the growth track.

Required Experience and Skills:

• Candidates will have recently received or be on the track toward a degree in Business/Management, Marketing/Branding/Advertising, Math/Statistics, or Sociology. Interest in market research, branding, innovation, and business is a must.
• Proficiency in MS Word and MS Excel- including data manipulation, formulas, lookups, and formatting, and MS PowerPoint, including formatting and chart creation. Knowledge of SPSS, MarketSight, or other data analysis tools is not necessary, but will be considered.
• Organization, initiative, and attention to detail are critical.
• *All interns must be Pennsylvania residents*

Candidate Attributes:

• Self-starter mentality (Be a driver, not a passenger) with a strong bias for action
• A growth-oriented mindset and willingness to move beyond their current comfort zone to develop new skills
• A remarkable work ethic and superior attention to detail
• An ability to learn new things quickly
• Collaborates effectively and has coworkers backs
• A natural curiosity regarding brands and business with a focus on delivering results

If you share a relentless passion for results, we want to hear from you.

Interested candidates should submit their resume and cover letter to info@finchbrands.com with the subject line "Consumer Research Operations Intern Application". For more information, please visit www.finchbrands.com.