Welcome to our habitat.

We love helping people, brands, and organizations thrive in the real-world. Unlocking a brand's full potential in the wild is our thing. While we each come from different experiences, backgrounds, and places, we are all insightful, strategic, and creative in unique ways. It's what makes building our teams so fascinating and fun.

Consumer Research Coordinator (Bilingual: Spanish)

Position Overview

The Consumer Research Coordinator (Bilingual: Spanish) position is responsible for supporting the team members within Finch Brands’ Insights Community function. This team supports brand consulting projects with excellent primary research and analysis, while also delivering fantastic insights and client experience for FinchSight community research clients.

The Consumer Insights Coordinator (Bilingual: Spanish) plays a key role in this team by conducting data analysis, QAing research approaches and deliverables, and managing the member experience for FinchSight community members. The data and surveys this employee will interfere with are conducted in both English and Spanish, making fluency in both languages a requirement for the role.

This role can be client-facing at times and will give employees exposure to a variety of market research projects and approaches, including qualitative and quantitative research techniques, as well as insights community-based research.

Main research tasks:

  • Fielding and tracking research studies
  • Programming and QAing research instruments and deliverables
  • Performing quantitative and qualitative data analysis, data manipulation, response coding, charting with guidance of senior team members
  • Assisting with slide/report creation
  • Managing respondent and data quality
  • Moderating online research discussion boards
  • Researching and recommending fun (but informative) research studies to keep respondents engaged

Main logistical tasks:

  • Responding to and troubleshooting with research respondents via email
  • Tracking and projecting member engagement and reward/incentive costs
  • Recruiting/scheduling for online qualitative interviews/focus groups
  • Creating accounts and managing member data in our research platform

Company Description

Finch Brands is a real-world brand consultancy. We exist to help brands win when it matters most. We do this by blending insight, intuition, and creativity to shape brand strategy and drive people to action. Finch Brands was founded in 1998 by executives instrumental in the ascent of IKEA and David’s Bridal. Their original vision was to create the firm they never could find when they were in our clients’ shoes – an end-to-end brand development and management powerhouse that seamlessly delivers breakthrough brand strategy and irrepressibly creative design.

To accomplish this, we've brought together leaders from brand-first organizations like Campbell Soup Company, Kimberly-Clark, M&M Mars, Target, Unilever, and Urban Outfitters. These experiences make us a better, more instinctive partner–and we put this hard-earned experience to work for clients across categories and all along the growth track.

Required Experience and Skills:
  • *Must be Bilingual (English/Spanish) both written and verbal with excellent grammar*
  • Candidates will have recently received or be on the track toward a degree in Spanish Language/Spanish Studies, Business/Management, Marketing/Branding/Advertising, Math/Statistics, or Sociology. Interest in market research, branding, innovation, and business is a must.
  • Proficiency in MS Word and MS Excel- including data manipulation, formulas, lookups, and formatting, and MS PowerPoint, including formatting and chart creation. Knowledge of SPSS, MarketSight, or other data analysis tools is not necessary, but will be considered.
  • Organization, initiative, and attention to detail are critical.
Candidate Attributes:
  • Self-starter mentality (Be a driver, not a passenger) with a strong bias for action
  • A growth-oriented mindset and willingness to move beyond their current comfort zone to develop new skills
  • A remarkable work ethic and superior attention to detail
  • An ability to learn new things quickly
  • Collaborates effectively and has coworkers backs
  • A natural curiosity regarding brands and business with a focus on delivering results
If you share a relentless passion for results, we want to hear from you.

Interested candidates should submit their resume and cover letter to info@finchbrands.com with the subject line "Consumer Insights Coordinator (Bilingual) Application". For more information, please visit www.finchbrands.com.

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